Attendance & Admissions Officer – Secondary School – Liverpool

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale

School Information

A well-established Secondary School in Liverpool is seeking an experienced and highly organised Attendance & Admissions Officer to join its dedicated administrative and pastoral support team.

The school is committed to providing students with a safe, ambitious and inclusive environment in which they can achieve academically and develop the confidence and skills required for their future. The school has high expectations for attendance, punctuality and engagement and works closely with families to address barriers that may prevent students from attending regularly.

The successful candidate will play an important role in monitoring attendance, communicating with parents and carers, maintaining accurate records and supporting appropriate intervention where concerns arise.

Alongside attendance responsibilities, the successful candidate will assist with admissions and ensure that student information is processed accurately throughout the admissions and transition process.

The Role

The Attendance & Admissions Officer will be responsible for the effective administration of student attendance and admissions across the school.

You will monitor daily attendance information, follow up unexplained absences and identify emerging patterns that may require further intervention.

The role requires someone who is confident speaking with parents and carers and who can communicate the school's expectations clearly while remaining professional and supportive.

You will work closely with pastoral leaders, heads of year, safeguarding staff and senior leaders to ensure attendance concerns are addressed appropriately.

You will also support admissions administration, maintaining accurate records and ensuring all relevant information is collected before students join the school.

Attendance Responsibilities

• Monitoring daily attendance and punctuality.

• Following up unexplained absences.

• Contacting parents and carers regarding absence.

• Recording reasons for absence accurately.

• Identifying patterns of absence and lateness.

• Monitoring students with persistent attendance concerns.

• Producing attendance reports for pastoral and senior leadership teams.

• Supporting attendance intervention plans.

• Maintaining records of attendance meetings and agreed actions.

• Communicating attendance expectations to families.

• Supporting meetings with parents and carers.

• Working closely with heads of year and pastoral staff.

• Escalating serious attendance concerns appropriately.

• Supporting students returning following extended absence.

• Liaising with relevant external professionals when necessary.

• Maintaining confidentiality throughout attendance cases.

Admissions Responsibilities

The successful candidate will also support the school's admissions processes.

You will be responsible for ensuring information relating to new students is collected, recorded and passed to the relevant departments.

This will include communicating with parents and carers, checking documentation and updating school systems.

You may also assist with transition arrangements and ensure that new students and their families receive the relevant information before starting at the school.

Admissions Duties

• Processing admissions documentation.

• Maintaining accurate admissions records.

• Updating the school's management information system.

• Checking student and family information.

• Communicating with parents and carers.

• Supporting new student enrolment.

• Liaising with relevant school departments.

• Preparing admissions paperwork.

• Supporting transition arrangements.

• Ensuring records are updated promptly.

• Assisting with admissions events and school visits when required.

Working With Families

A key part of this position will be building professional relationships with parents and carers.

Attendance conversations can sometimes be challenging, particularly where a student's attendance has become a significant concern. The successful candidate will need to communicate firmly but sensitively and ensure families understand the importance of regular attendance.

You should be comfortable discussing concerns, recording relevant information and agreeing appropriate next steps with parents and pastoral colleagues.

Working With Pastoral Teams

Attendance information can provide an early indication that a student may need additional support.

The Attendance & Admissions Officer will therefore work closely with pastoral and safeguarding teams to identify students who may require further intervention.

You will need to ensure relevant information is shared appropriately and that records accurately reflect actions taken.

Requirements

• Previous administrative experience.

• Experience with attendance, admissions or student records is desirable.

• School or education experience is preferred.

• Excellent communication skills.

• Strong organisational and administrative ability.

• Excellent attention to detail.

• Confidence communicating with parents and carers.

• Ability to manage confidential information.

• Experience using databases or management information systems.

• Good Microsoft Office skills.

• Ability to produce accurate reports.

• Ability to identify attendance patterns.

• Ability to prioritise competing workloads.

• Professional and approachable manner.

• Commitment to improving student attendance and engagement.

Personal Qualities

The successful candidate will be proactive, reliable and confident.

You should be able to work independently while also contributing effectively to the wider pastoral and administration team.

The ability to remain calm when dealing with difficult conversations is essential, as is the confidence to follow up concerns consistently.

Why Join the School?

This is an excellent opportunity to join an established Secondary School in Liverpool in a position that has a direct impact on student attendance, engagement and access to education.

You will work alongside experienced pastoral and administrative colleagues and play an important role in supporting students and families.

Application

To apply for the Attendance & Admissions Officer position, please send your CV as soon as possible. Applications will be reviewed promptly and suitable candidates will be contacted regarding interview arrangements.