IT Technician – Dynamic Secondary School in Buckinghamshire
A forward-thinking secondary school in Buckinghamshire is seeking a skilled, proactive, and customer-focused IT Technician to join its dedicated digital services team on a permanent, full-time basis.
Job Overview Working under the direction of the Network Manager, the IT Technician will take day-to-day responsibility for providing 1st and 2nd line technical support across the school, resolving hardware and software issues, and ensuring seamless IT infrastructure for students and staff. This is a crucial role supporting teaching, learning, and administrative operations across a modern educational environment.
Key Responsibilities
Provide efficient 1st and 2nd line support via the school’s helpdesk system, diagnosing and resolving hardware, software, and network faults
Maintain, configure, and deploy desktop PCs, laptops, tablets, interactive whiteboards, and AV equipment
Administer user accounts, permissions, and security settings across Active Directory, Microsoft 365, and Google Workspace
Assist with network maintenance, printer fleet management, software installations, and regular system backups
Maintain an accurate hardware and software asset register, managing equipment stock and repairs
Support staff and students in using educational software and digital learning tools effectively
The School & What’s on Offer
A modern, well-resourced secondary school in Buckinghamshire with up-to-date IT facilities and cloud infrastructure
Competitive salary (commensurate with experience and support staff pay scales)
Full-time, permanent contract with a flexible start date
Supportive team culture with structured opportunities for technical training and career development
Convenient Buckinghamshire location with great transport links and on-site staff parking
Candidate Requirements
Proven experience in an IT support, helpdesk, or technical service desk environment (school experience is an advantage, but not essential)
Strong working knowledge of Windows OS, Microsoft 365, Active Directory, and standard networking concepts
Excellent problem-solving skills with a logical, methodical approach to troubleshooting hardware and software issues
Strong communication skills and a patient, user-focused attitude when supporting teachers and students
An active enhanced DBS check on the Update Service (or willingness to apply)
How to Apply Please send your CV at your earliest convenience to be considered for this IT Technician position in Buckinghamshire.
- Locations
- Aylesbury, Buckinghamshire
About Marchant Recruitment
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