School Administrator - Secondary School - Sutton

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale

Are you an organised, professional administrator who enjoys working in a busy environment and being part of a school community? A well-established secondary school in Sutton is looking for a reliable School Administrator to join its administration team on a full-time, permanent basis.

This is an excellent opportunity for an experienced administrator who is confident dealing with students, parents, staff and visitors and who can keep multiple administrative tasks moving throughout a busy school day. The successful candidate will need to be approachable and helpful while also being able to maintain confidentiality, follow procedures and work accurately.

The role would suit someone who enjoys being the person colleagues can rely on to keep important information organised and ensure that day-to-day office processes are completed properly.

School Information

This is a well-established secondary school in Sutton with a strong commitment to academic achievement, student wellbeing and creating a positive school environment. The school serves a diverse community and works hard to ensure students receive appropriate support both inside and outside the classroom.

The school office is a central part of the school's daily operation. The administration team works closely with teaching staff, pastoral colleagues, senior leaders, students and families, meaning the successful candidate will have an important role within the wider school community.

The school expects its administration staff to provide a professional and welcoming service. Parents and visitors may contact the office for a wide range of reasons, from straightforward queries about school arrangements to more sensitive matters relating to attendance, student welfare or communication with staff.

The successful candidate will therefore need to know when they can deal with an enquiry themselves and when it needs to be referred to the appropriate member of staff.

School Administrator - Key Responsibilities

The successful School Administrator will provide day-to-day administrative support across the school office. Responsibilities will include:

• Acting as a professional first point of contact for parents, students and visitors.

• Welcoming visitors and ensuring appropriate visitor procedures are followed.

• Answering incoming telephone calls and taking accurate messages.

• Responding to emails and general administrative enquiries.

• Directing enquiries to the appropriate member of staff.

• Maintaining accurate student and administrative records.

• Updating the school's management information system.

• Processing changes to student information.

• Supporting student admissions and new starter administration.

• Assisting with student leaver processes.

• Preparing letters, forms and other school documentation.

• Maintaining electronic and paper filing systems.

• Supporting the organisation of meetings and appointments.

• Preparing paperwork for meetings when required.

• Assisting with attendance-related administration.

• Supporting school communications to parents and carers.

• Maintaining accurate records of correspondence.

• Ordering office supplies and monitoring stock.

• Supporting staff with general administrative requests.

• Assisting with school events, trips and activities.

• Supporting examination or assessment administration where required.

• Recording information accurately and promptly.

• Handling confidential information appropriately.

• Maintaining a professional and organised reception area.

• Supporting other members of the administration team during busy periods.

The role will require good judgement and the ability to prioritise. School offices can become particularly busy during morning arrival, lesson changes and the end of the school day, so you will need to remain calm and organised when several people require assistance at the same time.

Working with Students

The successful candidate will have regular contact with students throughout the day. Students may visit the office because they have an appointment, require assistance, need to contact home or have another school-related query.

You should be friendly and approachable while maintaining appropriate professional boundaries. The school is looking for someone who can communicate clearly with young people and understands that students may sometimes need reassurance or direction.

Parents and Carers

Parents and carers will be another important part of your daily communication. You may receive queries regarding attendance, appointments, school events, letters, forms or general school procedures.

You should be able to provide clear information where appropriate and know when a matter needs to be passed to a teacher, pastoral colleague or senior leader.

A professional and calm manner is essential, particularly when dealing with a parent who may be frustrated or concerned.

Administration and Data

Accuracy will be particularly important. You will be responsible for entering and updating information on school systems, preparing documentation and ensuring records are maintained correctly.

Experience using a school management information system such as SIMS, Arbor, Bromcom or a similar platform would be advantageous. Strong general IT skills and confidence using Microsoft Office are also expected.

School Administrator - Experience and Requirements

The ideal candidate will have previous administration experience, preferably within a school, college, education setting or another busy public-facing environment.

The successful applicant should have:

• Previous administrative experience.

• Excellent organisational skills.

• Strong attention to detail.

• Good written and verbal communication.

• Confidence dealing with parents, students and visitors.

• Good IT skills, including Microsoft Word, Excel and Outlook.

• Experience using databases or management information systems.

• Ability to maintain accurate records.

• Ability to manage competing priorities.

• Ability to work independently and as part of a team.

• A professional and approachable manner.

• Ability to maintain confidentiality.

• Reliability and punctuality.

• Good problem-solving skills.

• A positive attitude towards supporting colleagues.

• Commitment to safeguarding and student welfare.

Previous school administration experience would be desirable but strong candidates from other professional administrative environments will also be considered.

Safeguarding

Safeguarding is an important responsibility for every member of staff within the school. The successful candidate will have regular contact with students and access to confidential information.

You must be willing to follow the school's safeguarding procedures, maintain appropriate professional boundaries and report any concerns through the correct channels.

Application

To apply for this School Administrator position in Sutton, please send your CV as soon as possible. The school is keen to arrange interviews promptly and is looking for a dependable administrator who can start ASAP.