Welfare Officer - Secondary School - Chester

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale

Are you a caring, calm and organised individual with experience supporting young people? A well-established Secondary School in Chester is seeking a dedicated Welfare Officer to provide day-to-day medical, wellbeing and welfare support to students.

This is a varied role that requires someone who can respond confidently to incidents while maintaining accurate records and professional communication with students, parents and staff.

• Welfare Officer Role

• Full-time, permanent position

• Chester

• As soon as possible start

• Supporting student health and welfare

• Providing first aid within appropriate training

• Maintaining medical and welfare records

• Liaising with parents and carers

• Working with pastoral and safeguarding teams

• Paid to scale

The Welfare Officer will be responsible for responding to students who become unwell or sustain injuries during the school day. You will assess situations appropriately, provide first aid within your training and ensure that students receive the correct level of support.

You will need to maintain accurate records of accidents, incidents, medication and other relevant welfare matters. Good organisation is essential because the information you record may need to be shared with parents, safeguarding staff or medical professionals.

The role will also involve supporting students with wellbeing concerns. Some pupils may need a quiet place to recover, while others may require additional emotional support or referral to another member of the pastoral team.

The successful candidate will need to recognise the limits of their role and understand when a concern needs to be escalated. You will work closely with safeguarding and pastoral colleagues when necessary.

Communication with parents and carers will be an important part of the role. You will need to explain incidents clearly and professionally while ensuring confidential information is handled appropriately.

Welfare Officer - School Information

This Secondary School in Chester is committed to providing students with a safe, supportive and inclusive environment.

The school recognises that students' wellbeing is closely connected to their ability to learn effectively. Staff therefore work together to identify welfare concerns early and provide appropriate support.

The school has clear procedures for managing first aid, illness, medication and safeguarding concerns. The Welfare Officer will be responsible for following these procedures consistently while ensuring students are treated with care and respect.

You will work closely with teachers, pastoral staff, senior leaders, safeguarding colleagues and parents. The position is therefore suited to someone who is comfortable working as part of a wider team.

The successful candidate will be approachable enough for students to feel comfortable seeking support, while maintaining the professionalism and boundaries expected within a school environment.

Welfare Officer - Key Responsibilities

• Provide first aid within the limits of appropriate training.

• Respond to pupil illnesses and injuries.

• Monitor students who are unwell during the school day.

• Maintain accurate medical and welfare records.

• Record accidents and incidents appropriately.

• Contact parents and carers when necessary.

• Administer medication in accordance with school procedures and relevant training.

• Maintain first aid supplies.

• Monitor welfare-related information.

• Support students with appropriate wellbeing concerns.

• Identify when additional support may be required.

• Refer safeguarding or pastoral concerns to the relevant staff.

• Liaise with teachers and pastoral colleagues.

• Support students returning following illness or injury.

• Maintain confidentiality.

• Follow health and safety procedures.

• Support emergency procedures when required.

• Communicate professionally with parents.

• Contribute to the school's wider wellbeing provision.

• Ensure the welfare area remains organised and appropriately maintained.

Welfare Officer - Experience and Requirements

• Previous experience working with children or young people.

• Experience in a school, healthcare, childcare, welfare or similar setting.

• Current First Aid qualification would be advantageous.

• Strong communication skills.

• Calm and reassuring manner.

• Ability to respond appropriately to minor medical incidents.

• Strong organisational skills.

• Accurate record keeping.

• Ability to maintain confidentiality.

• Understanding of safeguarding.

• Ability to recognise concerns that require escalation.

• Professional approach when dealing with parents and carers.

• Ability to work independently and as part of a team.

• Good judgement when dealing with sensitive situations.

• Commitment to student wellbeing and inclusion.

Safeguarding

The school is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to complete all relevant DBS, safeguarding and pre-employment checks.

Application

To apply, please send your CV as soon as possible.