Attendance & Admissions Officer - Secondary School - Tower Hamlets

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale

Are you an organised and confident administrator with experience working with attendance, admissions or student records? A well-established Secondary School in Tower Hamlets is looking for an experienced Attendance & Admissions Officer to join its administration and pastoral team on a full-time, permanent basis.

This is an important role within the school, combining daily attendance monitoring with responsibility for maintaining accurate admissions and pupil information. The successful candidate will need to be highly organised, comfortable communicating with parents and carers and confident working with confidential student information.

• Attendance & Admissions Officer Role

• Full-time, permanent position

• Tower Hamlets

• As soon as possible start

• Managing daily attendance administration

• Supporting admissions and student records

• Communicating with parents and carers

• Producing attendance information and reports

• Working closely with pastoral and safeguarding teams

• Paid to scale

The Attendance & Admissions Officer will take responsibility for ensuring that attendance information is recorded accurately and followed up promptly. You will review registers each morning, identify unexplained absences and contact parents or carers where necessary.

The role requires someone who understands that attendance is not simply an administrative exercise. Persistent absence can have a significant impact on a student's education, so you will work closely with pastoral colleagues to identify patterns and ensure appropriate action is taken.

You will maintain detailed records of communication with families and ensure that attendance concerns are escalated in line with school procedures. You may also assist with attendance meetings, prepare relevant information for senior staff and contribute to strategies designed to improve attendance.

Alongside attendance, you will support the school's admissions processes. This will involve maintaining accurate records, processing relevant documentation, communicating with families and ensuring that information relating to new and existing students is kept up to date.

You will work closely with the school's administrative, pastoral and senior leadership teams. The ability to communicate information clearly and maintain professional relationships will be essential.

Attendance & Admissions Officer - School Information

This well-established Secondary School in Tower Hamlets is committed to providing students with a safe, ambitious and inclusive education.

The school serves a diverse community and understands the importance of working closely with families to support student achievement. High expectations are balanced with a strong focus on wellbeing, ensuring students receive appropriate support when barriers to attendance or engagement arise.

The school has established systems for monitoring attendance and student information, with staff expected to work consistently and accurately. The Attendance & Admissions Officer will be central to maintaining these systems and ensuring that important information is available to the staff who need it.

The school has a collaborative culture, with administrative, pastoral and teaching teams working together to support students. You will therefore have regular contact with a wide range of colleagues and will need to be comfortable communicating across different departments.

The successful candidate will be someone who takes ownership of their responsibilities and understands the importance of accuracy. You will be trusted to manage sensitive information professionally and to follow school procedures consistently.

Attendance & Admissions Officer - Key Responsibilities

• Monitor pupil attendance on a daily basis.

• Check registers and identify unexplained absences.

• Contact parents and carers regarding attendance concerns.

• Record all attendance-related communication accurately.

• Monitor individual and whole-school attendance patterns.

• Identify persistent or concerning absence.

• Provide attendance information to pastoral and senior staff.

• Support attendance meetings and reviews.

• Maintain accurate attendance records.

• Assist with attendance improvement strategies.

• Liaise with tutors, pastoral leaders and safeguarding staff.

• Escalate relevant concerns in line with school procedures.

• Maintain accurate admissions records.

• Process admissions documentation.

• Communicate with families throughout the admissions process.

• Update student information systems.

• Check that pupil information is complete and accurate.

• Support new-starter and leaver administration.

• Assist with general administrative tasks when required.

• Maintain confidentiality at all times.

• Follow data protection and safeguarding procedures.

Attendance & Admissions Officer - Experience and Requirements

• Previous administrative experience is essential.

• Experience with school attendance or admissions is highly desirable.

• Experience working with student records would be advantageous.

• Excellent attention to detail.

• Strong written and verbal communication skills.

• Confident communicating with parents and carers.

• Strong IT and database skills.

• Ability to produce accurate reports and records.

• Excellent organisational skills.

• Ability to prioritise tasks and meet deadlines.

• Calm and professional approach.

• Ability to deal sensitively with difficult or confidential matters.

• Good understanding of data protection.

• Ability to work independently and as part of a team.

• Understanding of safeguarding procedures.

• Commitment to supporting student attendance and wellbeing.

Safeguarding

The school is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be required to complete all relevant DBS, safeguarding and pre-employment checks before commencing employment.

Application

To apply, please send your CV as soon as possible.