Attendance & Admissions Officer – Secondary School – Enfield

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale

A well-established secondary school in Enfield, London is seeking a highly organised and confident Attendance & Admissions Officer to join its busy administration and pastoral team. This is a key role within the school, combining responsibility for accurate attendance monitoring with the efficient administration of admissions and student records.

The successful candidate will play an important part in ensuring that attendance information is accurate, concerns are followed up promptly and parents and carers receive clear and professional communication. Alongside this, you will support the admissions process, ensuring that student information and documentation are correctly recorded and that new students are welcomed and appropriately supported as they join the school.

This position would suit an administrator who is confident working with sensitive information, comfortable communicating with families and able to manage a varied workload. The school is looking for someone who can work independently, use initiative and maintain high standards even during particularly busy periods.

School Information

This is a well-established 11–18 secondary school in Enfield with a strong commitment to academic achievement, student wellbeing and personal development. The school serves a diverse community and works hard to ensure that every student has the opportunity to succeed.

High expectations are established across the school, with clear standards around attendance, behaviour, engagement and achievement. The school recognises that regular attendance is fundamental to student progress and therefore places significant importance on identifying attendance concerns early and working constructively with families to address them.

The school also has a structured admissions process, ensuring that students joining the school receive the correct information and support from the outset. The successful Attendance & Admissions Officer will contribute directly to these processes and will work closely with senior leaders, pastoral teams and the school office.

The school promotes a collaborative working environment where support staff are valued for the important contribution they make to students' education. The successful candidate will join a professional team that values accuracy, communication, confidentiality and a proactive approach.

Attendance & Admissions Team

The Attendance & Admissions Officer will work closely with the school's attendance lead, pastoral staff, senior leadership and administration team.

Attendance responsibilities will include monitoring daily attendance, following up unexplained absences, maintaining accurate records and communicating with parents and carers. You will also assist with identifying emerging attendance patterns and ensuring concerns are passed to the appropriate member of staff.

The admissions element of the role will involve supporting applications, maintaining student records, processing relevant documentation and assisting families throughout the admissions process.

The successful candidate will need to balance administrative accuracy with a professional and approachable manner. Some attendance conversations may be sensitive, so the ability to communicate firmly while remaining respectful and supportive is essential.

Key Responsibilities

• Monitoring student attendance on a daily basis.

• Ensuring attendance records are accurate and updated promptly.

• Following up unexplained absences in accordance with school procedures.

• Contacting parents and carers regarding attendance concerns.

• Maintaining detailed records of attendance-related communication.

• Identifying patterns of absence and bringing concerns to the attention of relevant staff.

• Supporting the school's attendance improvement strategies.

• Preparing attendance information and reports for senior and pastoral leaders.

• Assisting with attendance meetings where required.

• Liaising with pastoral teams regarding students with attendance concerns.

• Supporting communication with families where persistent absence becomes an issue.

• Maintaining confidentiality when dealing with sensitive family information.

• Supporting admissions enquiries and applications.

• Processing admissions documentation accurately.

• Maintaining up-to-date student records.

• Liaising with parents and carers regarding admission arrangements.

• Supporting the collection and organisation of new student information.

• Ensuring relevant documentation is received and recorded.

• Assisting with student transfers and leavers' administration.

• Updating school databases and information systems.

• Responding professionally to telephone and email enquiries.

• Providing administrative support to senior and pastoral staff.

• Preparing letters, forms and correspondence.

• Maintaining organised electronic and paper filing systems.

• Supporting general office administration when required.

• Following school policies relating to attendance, admissions, safeguarding and data protection.

Experience and Requirements

The successful candidate will ideally have previous experience in school administration, attendance, admissions or a similar administrative position. Experience within a secondary school environment would be particularly beneficial.

Strong organisational skills are essential, as the role involves maintaining accurate records while managing several responsibilities at the same time. You will need to be comfortable working to deadlines and following established procedures.

Excellent communication skills are also important. The successful candidate will regularly communicate with parents, carers, students and staff, including when discussing potentially sensitive attendance matters.

The ideal candidate will demonstrate:

• Previous administrative experience.

• Experience within education, attendance or admissions would be advantageous.

• Excellent organisational and time-management skills.

• Strong attention to detail.

• Excellent written and verbal communication.

• Confident telephone manner.

• Good IT skills and confidence using databases.

• Ability to maintain accurate records.

• Ability to handle confidential information appropriately.

• Good judgement and discretion.

• Ability to prioritise competing demands.

• Professional and approachable manner.

• Confidence communicating with parents and carers.

• Ability to work independently and as part of a team.

• A proactive and solution-focused approach.

• Commitment to supporting students and families.

• Understanding of the importance of regular school attendance.

Safeguarding

The school is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be expected to follow all safeguarding procedures and contribute to creating a safe and supportive school environment.

All relevant pre-employment checks will be completed before employment begins, including an enhanced DBS check and satisfactory references.

Application

This is an excellent opportunity for an experienced administrator who wants to take on a varied role combining attendance, admissions and wider school administration.

If you have the relevant experience and are available for an as soon as possible start, please send your CV as soon as possible. Applications will be considered promptly.