School Administrator – Secondary School – Coventry

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale

A well-established secondary school in Coventry is looking to appoint a highly organised, professional and approachable School Administrator to join its busy administrative team. This is an excellent opportunity for an experienced administrator who enjoys working in a fast-paced environment and wants to play an important role in supporting the smooth running of a school.

The successful candidate will provide a broad range of administrative support across the school, working closely with senior leaders, teachers, support staff, students, parents and external contacts. No two days are likely to be exactly the same, so the ability to prioritise effectively, manage changing demands and maintain high standards of accuracy will be essential.

The school is looking for someone who is dependable, proactive and confident using their initiative. You will be expected to take ownership of your responsibilities while also working collaboratively with colleagues across the school.

School Information

This is a well-established secondary school in Coventry serving a diverse student community. The school is committed to maintaining high standards of achievement, behaviour and student wellbeing, while ensuring that pupils are given the support and opportunities they need to succeed.

The school provides a broad and balanced curriculum and places strong emphasis on preparing students for further education, employment and adult life. Alongside academic progress, the school encourages students to develop confidence, independence and positive relationships with others.

Staff work together closely to ensure that the school operates effectively. The administration team plays an important role in supporting this wider work, providing the organisation and communication required to keep day-to-day processes running smoothly.

The successful School Administrator will join a professional environment where accuracy, confidentiality and clear communication are valued. You will have regular interaction with a wide range of people and will therefore need to be approachable while maintaining appropriate professional boundaries.

Administration Team

The school office is a busy and central part of the school environment. It provides the first point of contact for many parents, visitors and external organisations while also supporting staff and students with a wide variety of administrative requirements.

As School Administrator, you will contribute to the efficient running of the office and provide support across different areas as required. This may include student records, correspondence, attendance-related administration, admissions support, meetings, general office duties and communication with families.

You will need to be able to manage routine administrative work while responding quickly when more urgent matters arise. Strong organisation and the ability to prioritise will therefore be particularly important.

Key Responsibilities

• Providing efficient day-to-day administrative support to the school.

• Acting as a professional and welcoming first point of contact for parents, carers and visitors.

• Answering telephone calls and dealing with enquiries appropriately.

• Responding to emails and correspondence in a timely manner.

• Welcoming visitors and following appropriate visitor and safeguarding procedures.

• Maintaining accurate student and administrative records.

• Updating school databases and information systems.

• Preparing letters, documents, reports and other correspondence.

• Supporting senior leaders and members of staff with administrative tasks.

• Organising meetings, appointments and relevant documentation.

• Supporting the administration of school events and activities.

• Assisting with student admissions and maintaining associated records.

• Supporting attendance administration where required.

• Liaising with parents and carers in a professional and helpful manner.

• Recording information accurately and ensuring records are kept up to date.

• Maintaining electronic and paper filing systems.

• Handling confidential information sensitively and appropriately.

• Preparing information and documents for meetings.

• Monitoring incoming correspondence and directing information to the appropriate staff.

• Liaising with external organisations and professionals when required.

• Supporting the wider administration team during busy periods.

• Assisting with general office organisation and ensuring procedures are followed consistently.

• Identifying administrative issues and raising them with the appropriate member of staff.

• Providing a high standard of customer service to students, parents and visitors.

• Supporting the school with general administrative requirements as they arise.

• Following school policies relating to safeguarding, confidentiality and data protection.

Experience and Requirements

The successful candidate will ideally have previous experience in school administration, reception, office administration or another busy professional environment. Experience within education would be advantageous, although candidates with strong transferable administrative experience will also be considered.

Excellent organisation is essential. You will be responsible for managing several tasks throughout the day and must be able to prioritise effectively without compromising accuracy.

The successful candidate will also need strong communication skills. You will regularly communicate with parents, students, staff and visitors, so a professional, friendly and confident approach is required.

The ideal candidate will demonstrate:

• Previous experience in administration or a similar office-based role.

• School or education administration experience would be advantageous.

• Excellent organisational and time-management skills.

• Strong attention to detail.

• Confident written and verbal communication.

• Professional telephone and email manner.

• Good IT skills and confidence using Microsoft Office.

• Experience working with databases or information management systems.

• Ability to maintain accurate records.

• Ability to manage confidential information appropriately.

• Good judgement and discretion.

• Ability to prioritise competing tasks.

• Ability to work independently and as part of a wider team.

• A calm and professional approach when working under pressure.

• A proactive attitude and willingness to use initiative.

• Commitment to providing a high-quality administrative service.

• A genuine interest in supporting the wider school community.

Safeguarding

The school is fully committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be expected to follow all school safeguarding procedures and contribute to maintaining a safe and professional environment for students.

All relevant pre-employment checks will be completed before the successful candidate begins employment, including an enhanced DBS check and satisfactory references.

Application

This is an excellent permanent opportunity for an experienced administrator who is looking for a varied and rewarding role within a well-established secondary school.

If you are organised, reliable and confident working with a wide range of people, we would be pleased to hear from you.

To apply, please send your CV as soon as possible. Applications will be considered promptly for an as soon as possible start.