School Administrator – Secondary School – Northampton

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale

We are currently recruiting for a School Administrator to join a well-established secondary school in Northampton. This is an excellent opportunity for an organised, reliable and approachable administrator who enjoys working in a busy school environment and takes pride in providing an efficient, professional service to students, staff, parents and visitors.

The successful candidate will become an important member of the school's administrative team, supporting the smooth running of the school on a day-to-day basis. The role will involve a broad range of administrative duties, requiring someone who can manage competing priorities, communicate confidently with different members of the school community and maintain accurate records.

The school is looking for someone who is proactive and dependable, with excellent attention to detail and a genuine interest in contributing positively to the wider school environment. Previous experience within a school or education setting would be advantageous, although strong administrative experience from another professional environment will also be considered.

School Information

This is a well-established 11–18 secondary school in Northampton with a strong reputation for providing students with a broad and engaging education. The school has high expectations for both academic achievement and personal development, ensuring that students are supported to become confident, responsible and successful young people.

The school serves a diverse community and places considerable importance on creating an inclusive environment in which every student is encouraged to participate, achieve and develop their individual strengths. Expectations around behaviour, attendance and achievement are clear, with staff working collaboratively to ensure students receive consistent support.

The school benefits from a committed leadership team and a dedicated wider staff body. Administrative and support staff are recognised as an important part of the school's success, with effective communication between departments helping to ensure that the school operates efficiently.

The successful candidate will join a professional and friendly environment where teamwork is encouraged. The school values staff who take ownership of their responsibilities, use initiative and are willing to contribute to the wider life of the school.

Administration Team

The administration team plays a central role in the day-to-day operation of the school. From welcoming visitors and responding to enquiries to maintaining records and supporting senior staff, the team ensures that the school's administrative processes remain organised and effective.

As School Administrator, you will work closely with colleagues across the school, including teaching staff, pastoral teams, senior leaders and other support staff. You will need to communicate professionally and sensitively, particularly when dealing with parents, students and external visitors.

The role would suit someone who is comfortable working in a fast-paced environment where priorities can change throughout the day. You will be expected to remain calm under pressure, organise your workload effectively and ensure that tasks are completed accurately and within appropriate timescales.

Key Responsibilities

• Providing efficient day-to-day administrative support to the school and wider staff team.

• Acting as a professional first point of contact for parents, students, visitors and external callers.

• Answering telephone calls and responding to emails in a timely and appropriate manner.

• Welcoming visitors to the school and ensuring appropriate sign-in and safeguarding procedures are followed.

• Maintaining accurate student, staff and administrative records.

• Preparing letters, correspondence, documents and reports when required.

• Supporting the organisation of meetings, appointments and school events.

• Assisting senior leaders and other members of staff with general administrative requirements.

• Processing information accurately and ensuring confidential records are maintained appropriately.

• Updating school systems and databases with relevant information.

• Supporting admissions and student-related administration where required.

• Assisting with attendance administration and following up information as directed.

• Filing and maintaining electronic and paper documentation in an organised manner.

• Supporting the production of reports and information for internal use.

• Communicating with parents and carers professionally and sensitively.

• Liaising with external organisations and professionals when appropriate.

• Monitoring incoming correspondence and ensuring information reaches the relevant member of staff.

• Assisting with general office organisation and ensuring administrative procedures are followed consistently.

• Supporting colleagues during particularly busy periods and contributing positively to the wider administration team.

• Handling sensitive information with discretion and maintaining confidentiality at all times.

• Following school policies and procedures, particularly those relating to safeguarding, confidentiality and data protection.

Experience and Requirements

The successful candidate will ideally have previous experience in administration, reception, school administration or a similar office-based environment. Experience within education would be beneficial, but the school is also interested in hearing from candidates with strong transferable administrative experience.

You should have excellent organisational skills and be able to manage several responsibilities at the same time without allowing standards to slip. Attention to detail is essential, particularly when entering information, preparing documents or maintaining records.

Strong written and verbal communication skills are required. You will regularly communicate with students, parents, staff and visitors, so it is important that you are confident, professional and approachable.

The ideal candidate will also have:

• Previous administrative or office-based experience.

• Excellent organisational and time-management skills.

• Strong attention to detail.

• Confident written and verbal communication.

• Good IT skills and confidence using Microsoft Office and school databases.

• The ability to maintain accurate records.

• A professional and approachable manner.

• The ability to work independently while contributing effectively to a team.

• Good judgement when dealing with confidential or sensitive information.

• The ability to prioritise work effectively in a busy environment.

• A flexible and proactive approach.

• A genuine commitment to supporting students and the wider school community.

Safeguarding

The school is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment and follow the school's safeguarding policies and procedures.

The successful candidate will be required to complete the appropriate pre-employment checks before commencing the role, including an enhanced DBS check and satisfactory references.

Application

If you are an organised and committed administrator looking for a long-term opportunity within a supportive secondary school environment, this could be an excellent next step.

To apply, please send your CV as soon as possible. Applications will be considered promptly, and the school is looking for someone who can start as soon as possible.