Position: Attendance Officer
Location: Leicester
Contract: Full-Time, Permanent
Start Date: Immediate Start

Attendance Officer | Good Secondary School in Leicester

A welcoming and well-established secondary school in Leicester is seeking a committed Attendance Officer to join its pastoral and administrative team on a full-time basis. This is an excellent opportunity for an organised and proactive individual who is passionate about supporting young people and understands the important relationship between attendance, safeguarding, wellbeing and educational outcomes.

The successful candidate will work closely with students, parents and carers, teachers, pastoral staff and the wider leadership team to monitor attendance, identify concerns and ensure appropriate action is taken when patterns of absence emerge.

The school has a positive and inclusive environment where staff work collaboratively to support students both academically and personally. The successful Attendance Officer will play an important role in helping students overcome barriers to regular attendance and ensuring that appropriate procedures are followed consistently.

About the Role

As Attendance Officer, you will take responsibility for monitoring and maintaining accurate attendance records across the school. You will analyse attendance information, follow up unexplained absences and communicate regularly with families where concerns arise.

The role will involve a mixture of administrative duties, communication with families and direct work with students. You will need to be confident handling sensitive conversations and able to build positive relationships while maintaining professional boundaries.

You will also work alongside the safeguarding and pastoral teams where attendance concerns may indicate wider issues affecting a student's welfare or ability to engage with education.

Key Responsibilities

• Monitor daily attendance and punctuality across the school.

• Follow up unexplained and persistent absences promptly.

• Contact parents and carers regarding attendance concerns.

• Maintain accurate attendance records and ensure information is updated appropriately.

• Identify patterns of persistent absence and raise concerns with relevant staff.

• Produce attendance reports and provide accurate information to pastoral and senior leadership teams.

• Support attendance improvement strategies and targeted interventions.

• Meet with students to discuss barriers affecting their attendance.

• Work collaboratively with pastoral, safeguarding and administrative colleagues.

• Maintain appropriate records of attendance-related communication and interventions.

• Assist with attendance meetings involving parents and carers.

• Follow school policies and relevant attendance and safeguarding procedures.

• Handle confidential student and family information appropriately.

The School

This Good secondary school in Leicester provides a supportive environment where students are encouraged to take responsibility for their education and personal development. The school places strong emphasis on inclusion, safeguarding and ensuring that every student has the opportunity to attend regularly and achieve their potential.

The successful candidate will become part of a dedicated team that values communication, consistency and positive relationships with students and families.

Candidate Requirements

The school is looking for someone who is highly organised, reliable and confident working in a busy school environment. Previous experience within attendance, administration, pastoral support, safeguarding or a similar educational setting would be advantageous.

You should have:

• Excellent organisational and administrative skills.

• Strong attention to detail.

• Excellent written and verbal communication.

• Confidence communicating with parents, carers and students.

• The ability to handle sensitive information professionally.

• A calm, approachable and professional manner.

• Good IT skills and confidence working with databases and spreadsheets.

• The ability to prioritise competing tasks effectively.

• A commitment to safeguarding and student wellbeing.

• The resilience to deal with challenging attendance situations appropriately.

Experience using school information management systems or attendance software would be beneficial, although relevant transferable experience will also be considered.

How to Apply

To be considered for this Attendance Officer position in Leicester, please forward an up-to-date CV as soon as possible.