School Administrator – Secondary School – Exeter

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale

A well-established Secondary School in Exeter is looking for a highly organised, approachable and reliable School Administrator to join its administration team on a full-time, permanent basis. This is an excellent opportunity for an experienced administrator who enjoys working in a busy school environment and takes pride in providing an efficient, professional and welcoming service to students, parents, staff and visitors.

The successful candidate will become an important part of the school's wider administrative function, supporting the smooth running of day-to-day operations and ensuring that the school office remains organised, responsive and professional at all times. You will work closely with members of the senior leadership team, teaching staff, support staff, students and families, meaning excellent communication and the ability to build positive working relationships are essential.

This would suit someone who has previous experience working within a school, college, education setting or busy office environment and who is confident managing multiple priorities throughout the day.

School Information

This is a well-established Secondary School in Exeter with a strong commitment to providing students with a safe, supportive and ambitious learning environment. The school serves a broad local community and places considerable importance on ensuring that every student is supported to achieve their potential.

The school has developed a positive and inclusive culture where staff work collaboratively and students are encouraged to take pride in their learning, behaviour and wider contribution to school life. High expectations are maintained across the school, while pastoral support ensures that students feel valued and able to access the help they need.

The school also recognises the important role that its administrative and operational teams play in creating an effective learning environment. Office staff are highly valued and are expected to provide a consistently professional service to the whole school community.

Staff benefit from working within a structured and supportive environment where communication between departments is encouraged. The successful School Administrator will therefore have the opportunity to become an integral member of the school's support team.

Administration Team

The administration team is responsible for ensuring that the school's front-office and day-to-day administrative functions operate effectively. It is a busy environment where priorities can change quickly, so the ability to remain calm, organised and professional is essential.

The team works closely with senior leaders, pastoral staff, teachers, students, parents and external visitors. The successful candidate will be expected to communicate confidently with a wide range of people and handle information sensitively.

You will be supported by experienced colleagues but will also be expected to demonstrate initiative and take responsibility for your own workload.

Key Responsibilities

• Provide efficient day-to-day administrative support to the school.

• Act as one of the first points of contact for parents, visitors and other members of the school community.

• Answer telephone calls and respond to enquiries professionally and promptly.

• Deal with general email correspondence and ensure messages are passed to the appropriate member of staff.

• Welcome visitors to the school and follow relevant signing-in and safeguarding procedures.

• Maintain accurate administrative records and ensure information is kept up to date.

• Assist with the preparation and distribution of letters, forms, notices and other school communications.

• Support staff with photocopying, printing, filing and general administrative tasks.

• Maintain organised electronic and paper filing systems.

• Assist with student-related administration and documentation.

• Support the organisation of school meetings, events and appointments.

• Liaise with parents and carers regarding general administrative queries.

• Assist with admissions and student information where required.

• Update internal systems and databases accurately.

• Help maintain confidentiality when dealing with sensitive student, family and staff information.

• Process incoming and outgoing correspondence.

• Assist with maintaining inventories and ordering office supplies.

• Support attendance-related administration when required.

• Assist senior and administrative staff with reports, spreadsheets and general documentation.

• Ensure routine office tasks are completed accurately and within agreed deadlines.

• Follow school policies and procedures at all times.

• Contribute positively to the wider administrative team.

Person Specification

The school is looking for someone who is organised, dependable and confident working in a busy environment. You should be comfortable managing several tasks simultaneously without allowing the quality of your work to drop.

You will need excellent written and verbal communication skills and should be confident communicating with parents, staff, students and visitors in a professional manner.

Attention to detail is particularly important. School administration involves handling large amounts of information, so the successful candidate must be able to maintain accurate records and identify errors before they become problems.

The ideal candidate will also be:

• Highly organised and methodical.

• Reliable and punctual.

• Confident using Microsoft Office and standard administrative systems.

• Comfortable working with databases and spreadsheets.

• Able to prioritise competing workloads.

• Friendly and approachable.

• Professional when dealing with confidential information.

• Calm under pressure.

• Able to work independently while also contributing to a team.

• Flexible and willing to assist with different administrative requirements.

• Committed to providing excellent service to the school community.

Previous experience within an education setting would be advantageous, although candidates with strong transferable administrative experience will also be considered.

Safeguarding

The school is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be expected to follow all school safeguarding procedures and demonstrate a professional approach when dealing with students and families.

The role will be subject to the appropriate pre-employment and safeguarding checks.

Application

If you are an organised and proactive administrator looking for a full-time, permanent opportunity within a welcoming Secondary School in Exeter, this could be an excellent opportunity for you.

The school is looking for someone who can make a positive contribution from the outset and become a dependable member of its administrative team.

To apply, please send your CV as soon as possible.