Are you an empathetic, highly organized pastoral professional looking to bridge home and school, improve attendance, and support vulnerable children and families across Norfolk? This key pastoral role makes a daily difference.

• Community-focused, vibrant 3-form entry primary school located in Norwich

• Family Liaison & Safeguarding Officer leading family support, attendance, and welfare

• Full-time role (Term-Time Only + 1 Week) | September start

Our client is seeking an articulate, resilient Family Liaison & Safeguarding Officer to join their inclusion team from September. Acting as the primary connection point between families and the school, you will offer non-judgmental guidance, coordinate early help plans, and help overcome barriers to pupil attendance and learning engagement.

Key responsibilities include managing early help assessments, conducting home visits, organizing parent workshops, and supporting child protection cases alongside the Designated Safeguarding Lead (DSL). You will collaborate closely with local social care agencies, housing services, and healthcare teams to provide wrap-around support for vulnerable pupils.

School Information & Qualifications

• School Ethos: A welcoming primary school that puts community welfare at the heart of its educational approach. Senior leaders provide dedicated office space, clear escalation frameworks, and ongoing training in trauma-informed care and mental health first aid.

• Requirements: Prior experience supporting families or children within social care, youth work, or school pastoral settings; deep knowledge of safeguarding frameworks (KCSIE) and early help processes; outstanding interpersonal and de-escalation skills.

Application To express interest in this Family Liaison & Safeguarding Officer role in Norwich starting in September, please submit your CV as soon as possible.