School Administrator – Secondary School – Stoke-on-Trent

Start Date: As soon as possible

Contract: Full-Time, Permanent

Salary: Paid to scale

A well-established 11 to 18 Secondary School in Stoke-on-Trent is seeking an organised, professional and proactive School Administrator to join its busy administrative team. This is an excellent opportunity for an experienced administrator who enjoys working in a fast-paced educational environment where no two days are the same. The successful candidate will play a key role in ensuring the smooth day-to-day running of the school office while providing excellent support to students, staff, parents and visitors.

Working alongside the Office Manager and Senior Leadership Team, you will become an integral part of a collaborative administration department that prides itself on delivering an efficient and welcoming service to the whole school community. This role would suit someone with excellent organisational skills, strong attention to detail and the ability to manage multiple priorities while maintaining professionalism at all times.

School Information

This is an 11 to 18 Secondary School with a strong reputation for providing an inclusive, supportive and ambitious learning environment where students are encouraged to achieve their full academic and personal potential. The school places high expectations on behaviour, attendance and achievement while maintaining a caring ethos where every student feels valued.

Staff enjoy working within a collaborative environment where teamwork, communication and continuous professional development are highly valued. The leadership team is committed to investing in staff wellbeing and ensuring every employee has opportunities to develop their skills and progress within their career.

The school benefits from modern facilities, well-equipped offices and excellent technology that supports efficient administration across all departments.

Administration Team

The administration team is central to the successful operation of the school, ensuring that all administrative processes are completed accurately and efficiently while providing outstanding customer service to students, parents, staff and visitors.

Responsibilities include:

• Acting as the first point of contact for visitors, parents and external agencies.

• Answering telephone and email enquiries professionally.

• Maintaining accurate student records and confidential files.

• Supporting admissions and pupil enrolment processes.

• Preparing letters, reports and school correspondence.

• Managing meeting room bookings and staff diaries.

• Assisting with attendance administration.

• Processing incoming and outgoing post.

• Ordering office supplies and maintaining stock levels.

• Supporting school events and parents' evenings.

• Updating school management information systems.

• Providing administrative support to senior leaders.

• Maintaining GDPR compliance and confidentiality.

• Assisting with examination administration where required.

• Supporting wider office projects throughout the academic year.

Requirements

• Previous administration experience, ideally within a school environment.

• Excellent organisational and time management skills.

• Strong communication and interpersonal skills.

• Good IT skills including Microsoft Office.

• Experience using school MIS systems is desirable.

• High attention to detail.

• Ability to prioritise a busy workload.

• Professional and friendly approach.

• Commitment to safeguarding and confidentiality.

• Ability to work effectively as part of a team.

Application

To apply for this School Administrator position, please send your CV as soon as possible.