Start Date: September 2026

Contract: Full-time, Permanent (Term-Time Only)

Salary: Paid to scale (Support Staff Framework)

The Role

A thriving Secondary School in Southampton is seeking a professional, reliable, and exceptionally well-presented School Receptionist to join their dedicated front-of-house administrative team. This hands-on, vital operational support role directly impacts the daily safety, communication, and administrative efficiency of the school site, making it an excellent opportunity for a skilled receptionist or clerical professional looking to work within a highly collaborative school framework.

The successful candidate will facilitate the day-to-day communication logistics of the school's main office. Primary responsibilities include managing the reception desk, welcoming parents and visitors, distributing visitor passes, and routing internal staff calls. You will also assist teaching staff and parents with initial queries, monitor the central student medical sign-in logs, and input essential attendance or registration updates into the school’s digital tracking platform (such as SIMS or Arbor).

You will support clear, professional communication with the Senior Leadership Team, teaching faculty, and visiting educational networks, requiring absolute reliability, warmth, and safety focus at all times. Strong time-management skills are necessary to balance incoming phone calls with systematic clerical data entry in a busy, active school environment.

School Information

This is a thriving, well-established 11 to 18 Secondary School in Southampton with a powerful commitment to student inclusion, community cohesion, and operational support team welfare. The school serves an engaged regional community, boasting modern, heavily resourced administrative blocks and a highly cohesive support staff faculty.

Students are respectful, motivated, and appreciative of their school environment, creating a purposeful, calm atmosphere across the site. The reception and office teams are highly respected members of the school family, and senior leaders actively prioritize balanced workloads, clear communication, and funded pathways for continuous administrative and customer relations training.

Requirements

• Previous experience in an administrative capacity, customer service, or receptionist role, ideally within a school environment

• Strong verbal and written communication skills, with a professional and welcoming approach to handling parental inquiries

• Basic IT literacy, with the ability to navigate digital equipment booking systems, emails, and spreadsheets

• Clear understanding of basic safeguarding protocols and visitor tracking security parameters

• Ability to work effectively and adaptably as part of a structured, fast-paced administrative team

Application

To apply, please send your comprehensive CV as soon as possible.