Start Date: September 2026

Contract: Full-time, Permanent (Term-Time Only)

Salary: Paid to scale (Support Staff Framework)

The Role

A thriving Secondary Academy in Bradford is seeking a professional, reliable, and exceptionally well-presented School Receptionist & Front of House Coordinator to manage their main visitor hub. This vital position serves as the primary gateway to the school, making it an excellent opportunity for an experienced receptionist, customer service professional, or corporate front-of-house specialist looking for a stable and rewarding role within a collaborative public-sector framework.

The successful candidate will take full ownership of the daily reception operations, acting as the principal point of contact for parents, visiting external professionals, and members of the regional community. Primary responsibilities include managing a high-volume switchboard, routing telephone queries efficiently, and operating the school's digital access control software to manage visitor security logs. You will also handle initial student attendance queries, oversee incoming and outgoing mail logistics, manage the centralized reception email inbox, and assist the wider administrative faculty with essential data entry, typing tasks, and student medical room logging routines when required.

You will uphold absolute safety parameters by ensuring all site visitors are cross-referenced with statutory safeguarding logs and issued appropriate identification tracking. A calm under pressure approach, superb interpersonal skills, and professional discretion are required to manage a busy reception desk effectively.

School Information

This is an 11 to 18 well-established Academy in Bradford with an exceptional reputation for student wellbeing, community inclusion, and operational excellence. The school features a beautifully modernised entrance and reception complex designed to welcome its diverse regional community.

The frontline support team enjoys a highly respected position within the faculty, and senior leaders actively prioritize balanced workloads, manageable operational duties, and funded pathways for continuous specialized professional training (including advanced safeguarding, customer relations, and first aid modules).

Requirements

• Previous practical experience in a front-of-house receptionist, switchboard operator, or corporate administration role

• Strong interpersonal and communication skills with a professional and welcoming telephone manner

• Basic IT literacy, with the ability to navigate digital logging platforms, manage emails, and update databases

• Clear understanding of basic health and safety protocols and visitor tracking security parameters

• Ability to prioritize tasks effectively in a fast-paced environment while maintaining an approachable presence

Application

To apply, please send your comprehensive CV as soon as possible.