Attendance Officer - Secondary School - Tower Hamlets

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Dependent on experience

Attendance Officer

A successful Secondary School in the London Borough of Tower Hamlets is seeking a committed and organised Attendance Officer to join its pastoral support team on a full-time, permanent basis.

This is an excellent opportunity for an individual who is passionate about improving attendance and supporting young people to achieve their full potential. The successful candidate will play a vital role in promoting excellent attendance across the school while working closely with students, parents, pastoral leaders and external agencies.

Working alongside Heads of Year, the Senior Leadership Team and safeguarding staff, you will monitor daily attendance, complete first-day absence procedures and maintain accurate attendance records using the school's management information system. You will analyse attendance trends, identify concerns early and coordinate interventions that encourage improved attendance and punctuality.

Responsibilities include contacting parents regarding absences, arranging attendance meetings, preparing reports for senior leaders and governors, supporting statutory attendance returns and maintaining confidential pupil records. You will also work with external agencies where appropriate to support families and remove barriers preventing students from attending school regularly.

The role requires excellent communication skills, empathy and resilience. You will be confident building positive relationships while maintaining high expectations and supporting the school's safeguarding procedures at all times.

The successful candidate will possess excellent organisational abilities, strong attention to detail and a proactive approach to improving attendance outcomes across the school community.

School Information

This is an 11 to 18 well-established Secondary School with a strong commitment to high standards, student wellbeing and continuous improvement.

The school serves a diverse community and is recognised for its supportive ethos, where positive relationships and high expectations underpin daily practice.

Students are respectful, motivated and eager to succeed, creating a calm and purposeful learning environment.

The school offers a broad and balanced curriculum that prepares students exceptionally well for further education and future careers.

Staff benefit from supportive leadership, collaborative working relationships, excellent facilities and outstanding opportunities for professional development.

Requirements

• Previous attendance, pastoral or school administration experience desirable

• Excellent communication and interpersonal skills

• Strong organisational abilities

• Experience analysing attendance data

• Good IT skills and experience using Arbor, Bromcom or SIMS desirable

• Professional and confidential approach

• Commitment to safeguarding and promoting excellent attendance

Application

To apply, please send your CV as soon as possible.