Position: Attendance Officer
Location: Birmingham
Contract: Full-Time
Start Date: Immediate / Negotiable

Attendance Officer Role in a Secondary School

A large secondary school in Birmingham is seeking to appoint an Attendance Officer to join its pastoral and safeguarding team. This is a full-time role within a busy and supportive school that places strong emphasis on student welfare, safeguarding, and improving attendance outcomes.

The attendance team plays a vital role in ensuring students attend school regularly, supporting early intervention strategies, and working closely with families and external agencies.

About the Role

You will be responsible for monitoring student attendance, identifying patterns of absence, and working proactively to improve attendance across the school.

The role involves daily monitoring of registers, contacting parents/carers regarding absences, and working with pastoral staff to support students at risk of persistent absence.

You will contribute to safeguarding processes and help ensure all students are engaged, supported, and able to access learning consistently.

Key Responsibilities

• Monitor daily student attendance and punctuality

• Follow up on absences via phone, email, and written communication

• Maintain accurate attendance records and reports

• Work with pastoral and safeguarding teams to support interventions

• Identify and address patterns of persistent absence

• Liaise with parents, carers, and external agencies

• Support strategies to improve whole-school attendance

• Ensure compliance with safeguarding procedures

The School Environment

This secondary school in Birmingham provides a structured and inclusive environment with a strong focus on student wellbeing, behaviour, and achievement.

The pastoral and attendance teams work closely together to ensure students are supported both academically and emotionally, with clear systems in place for intervention and safeguarding.

Candidate Requirements

Essential Requirements

• Experience in administration, education, or pastoral support (school experience desirable)

• Strong communication and interpersonal skills

• Good organisational and IT skills

• Ability to manage sensitive situations professionally

• Understanding of safeguarding and confidentiality

Desirable

• Experience working in a school attendance or pastoral role

• Familiarity with SIMS or school management systems

• Knowledge of attendance legislation and procedures

How to Apply

If you are interested in this Attendance Officer role in Birmingham, please submit your CV. Shortlisted applicants will be contacted to discuss the next stages of the recruitment process.