Receptionist – Welcoming Secondary School – Southend-on-Sea (Essex)

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale

The School

This is an 11–18 Good Ofsted-rated secondary school in Southend-on-Sea, known for its inclusive ethos, supportive environment, and strong community links. The school prides itself on creating a welcoming atmosphere where students, staff, and visitors feel valued.

Students are polite, respectful, and engaged in their learning. The school maintains a calm and positive environment, supported by clear expectations and strong pastoral care. Staff work collaboratively and are committed to ensuring the best outcomes for all students.

Leadership is supportive and focused on continuous improvement, ensuring that both staff and students thrive.

The Role

The school is seeking a professional and friendly Receptionist to act as the first point of contact for visitors, parents, and students. This is a key front-facing role within the school, requiring excellent communication skills and a welcoming approach.

You will be responsible for managing the reception area, handling enquiries, and supporting the administrative team with a range of tasks.

Key Responsibilities

• Greet visitors and manage the reception area professionally

• Handle incoming calls and direct enquiries appropriately

• Manage visitor sign-in and safeguarding procedures

• Provide administrative support to staff

• Maintain accurate records and documentation

• Support communication with parents and carers

• Assist with general office tasks and organisation

• Ensure confidentiality and professionalism at all times

• Support school events and activities where required

Working Environment

The school offers a warm, supportive, and professional environment. The reception team plays a vital role in creating a positive first impression and supporting the wider school community.

Staff are friendly, collaborative, and committed to maintaining high standards.

What the School Offers

• A welcoming and supportive working environment

• Opportunities for training and development

• A collaborative staff culture

• Strong leadership and clear systems

• A positive and inclusive school community

• Focus on staff wellbeing

Requirements

• Previous experience in a receptionist or customer-facing role

• Excellent communication and interpersonal skills

• Professional and friendly manner

• Strong organisational skills

• Ability to manage multiple tasks

• Proficiency in Microsoft Office

• Understanding of safeguarding procedures

• Commitment to confidentiality and professionalism

Application

To apply, please send your CV as soon as possible.