Receptionist – Outstanding Secondary School – Cambridge

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale

School Information

This Outstanding secondary school in Cambridge prides itself on exceptional professionalism, excellent communication, and an inclusive school culture. The reception area serves as the front face of the school, and staff are expected to uphold the highest standards of presentation, efficiency, and pupil safeguarding.
The administration team is friendly, well-structured, and supported by excellent leadership. The school has modern communication systems, digital sign-in software, and efficient organisational tools that allow the receptionist to carry out the role effectively.

Role Information

The Receptionist will act as the first point of contact for parents, pupils, staff, and external visitors. Responsibilities include:
• Managing incoming calls, emails, and visitor enquiries
• Overseeing the visitor sign-in procedure and safeguarding protocols
• Supporting administrative tasks such as letters, filing, printing, and data entry
• Coordinating meeting room bookings
• Assisting with attendance or office tasks as needed
• Maintaining a welcoming and professional reception environment
• Providing accurate information and directing queries

The ideal candidate will be personable, organised, calm under pressure, and committed to excellent customer service.

Requirements

• Reception or customer service experience
• Strong communication and IT skills
• Highly organised with good attention to detail
• Ability to manage multiple enquiries professionally
• Understanding of confidentiality and safeguarding
• A warm, confident, professional manner

Application

To apply, please send your CV as soon as possible.