Welfare Officer – Good Secondary School – Nottingham

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale

School Information

This Good Ofsted-rated 11–18 secondary school in Nottingham is widely recognised for its outstanding pastoral structures, strong safeguarding culture, and commitment to nurturing the emotional wellbeing of every student. The school serves a diverse community and places strong emphasis on ensuring students feel safe, supported, and able to engage fully in their learning.

The pastoral and welfare teams are central to the school’s operations and work collaboratively with teaching staff, safeguarding leads, external agencies, and families. The school’s ethos encourages empathy, resilience, empowerment, and accountability. Welfare staff are valued members of the school community and receive ongoing training, clear support from senior leaders, and access to professional development around safeguarding, mental health, child protection, and behaviour support.

Facilities include dedicated pastoral offices, wellbeing spaces, counselling rooms, and secure systems for safeguarding and monitoring student needs. The leadership team promotes open communication and ensures that welfare staff have the resources required to provide consistent, high-quality support.

Role Information

The Welfare Officer will provide direct support to students facing emotional, behavioural, or wellbeing challenges. Responsibilities include meeting with students individually, supporting daily check-ins, monitoring safeguarding concerns, liaising with parents, referring students to internal and external support services, documenting concerns on CPOMS (or equivalent), and contributing to the development of pastoral strategies.

The Welfare Officer plays a vital role in helping students overcome barriers to learning by offering practical support, emotional guidance, and consistent monitoring. The ideal candidate will be empathetic, patient, resilient, confident in dealing with sensitive issues, and highly organised. The ability to remain calm under pressure and maintain strict confidentiality is essential.

Requirements

• Experience working with young people in a welfare, pastoral, safeguarding, or mental health capacity
• Strong understanding of safeguarding, child protection, and behaviour support
• Excellent communication and interpersonal skills
• Ability to manage sensitive information with discretion
• Knowledge of CPOMS or similar safeguarding systems (desirable)
• Ability to build rapport with students from diverse backgrounds
• Strong organisational and record-keeping abilities
• A calm, compassionate, and professional approach
• Confidence working with external agencies when appropriate

Application

To apply, please send your CV as soon as possible.