Welfare Officer – Good Secondary School – Derby
Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale

School Information

This is a Good-rated 11–18 secondary school in Derby, known for its nurturing pastoral system, strong inclusion ethos, and dedicated wellbeing teams. The school has invested heavily in mental health provision, safeguarding structures, and early help strategies to ensure every student is supported emotionally, socially, and academically.

Staff benefit from strong leadership, excellent communication, clear pastoral systems, and a collaborative culture. The welfare office is central to safeguarding, parent liaison, crisis response, and targeted pastoral interventions.

Role Information

The school is looking for a compassionate, patient, and highly organised Welfare Officer to support student wellbeing needs.

Key responsibilities:

• Acting as a first point of contact for students with emotional, behavioural, or wellbeing concerns

• Providing daily pastoral support, guidance, and immediate intervention

• Coordinating referrals to internal pastoral teams, counsellors, SENCO, and external agencies

• Monitoring attendance, behaviour logs, safeguarding concerns, and patterns of need

• Supporting safeguarding leads by gathering information and documenting concerns

• Meeting with parents/carers to discuss welfare issues and support strategies

• Maintaining accurate welfare records in line with GDPR and safeguarding protocols

• Supporting students with medical needs, care plans, and emergency responses

• Delivering small-group interventions related to wellbeing, resilience, emotional literacy

• Supporting whole-school wellbeing initiatives and awareness campaigns

This role requires empathy, professionalism, strong communication, and the ability to build trust with young people and families.

Requirements

• Experience in pastoral, welfare, safeguarding, or youth support roles

• Strong understanding of child protection and safeguarding responsibilities

• Ability to remain calm and supportive in challenging situations

• Excellent record-keeping and organisational skills

• Strong communication when working with students, families, and professionals

• Ability to maintain confidentiality and appropriate boundaries

• Commitment to the wellbeing and success of young people

Application

To apply, please send your CV as soon as possible.