Receptionist – Outstanding Secondary School – Birmingham

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale

School Information

This Outstanding 11–18 secondary school in Birmingham is known for its strong leadership, excellent academic results, and highly professional operational systems. The school serves a diverse community and maintains high standards in behaviour, attendance, and student achievement.

The reception area serves as the first point of contact for visitors, parents, and students. Leadership prioritises professionalism and efficient communication across all departments.

To strengthen front-of-house services, the school is seeking a welcoming and organised Receptionist.

Role Overview

The Receptionist will manage daily front-desk operations and provide administrative support.

Key responsibilities include:

• Greeting visitors and managing sign-in procedures

• Answering telephone calls and directing enquiries

• Managing visitor safeguarding procedures

• Handling post and deliveries

• Supporting attendance recording

• Updating student records

• Assisting with general administrative tasks

• Maintaining reception area organisation

• Supporting emergency procedures when required

• Ensuring confidentiality at all times

The role requires strong interpersonal skills and the ability to manage a busy front desk.

Administrative Team

The Receptionist works closely with the School Administrator and Attendance Officer within a structured office team.

Candidate Requirements

• Previous receptionist or administrative experience

• Strong communication skills

• Professional and welcoming manner

• Good IT skills

• Ability to multitask effectively

• Strong organisational ability

• Commitment to safeguarding

Application

To apply, please send your CV as soon as possible.